LEADSINGER :: FAQ

FREQUENTLY ASKED QUESTIONS

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Midi Microphones

1) What is the difference between the LS-2308, LS-2100 and the LS-3700?

The main difference is the type and amount of songs built in:

- The LS-2308 has 100 sings built in which is targeted more towards adults

- The LS-2100 has 200 songs built in which is targeted more towards teens

- The LS-3700 has 300 songs built in which is targeted to all age groups

2) Are all chips compatible with the different microphones we carry?

Music Kartridges are only compatible with the LS-2308, LS-2100 and the LS-3700 microphones

3) What format are the music in?

All of the songs we have are currently a proprietary digital format

4) How does the system work?

It�s a plug and play system. You plug the microphone directly into your TV (just like a DVD player).

5) What types of music do we carry?

All of our chips are categorized by genre of music. We have chips from the 60�s to modern day including international.

6) How often do we come out with new chips?

Every chip takes approximately 2-3 months to be released

8) How long does it take to process orders?

- Online orders are processed within 24-48 hrs and then shipped.

- Phone orders are processed within 24-48 hrs and shipped out within 24 hrs.

9) Do we customize chips?

As for now we do not offer the ability to customize music kartridges. We are currently working on incorporating this into the LS-2000/3000 kartridges. There is no time frame in when this will be implemented

DOWNLOAD INSTRUCTIONS

Once the song is on your hard drive (you select where is should be saved), you will then need to put in on the SD card. You can insert the SD card directly into your computer (if an SD card reader is currently installed (it would be in one of the bays, similar to the CD/DVD drive you do have installed). If not then you can use the SD card reader (the one provided) or one of your own.

Make sure the SD card is inserted into the slot provided by the card reader and then plug the SD card reader into an open USB port. The SD card reader should light up, indicating that your computer is reading it.
Now open the icon "My Computer" on your desktop and double click on the "Removable disk drive". This will now open up this drive and a window will be seen. Now do the same to the folder where you had saved your downloaded files. Highlight the files in this folder (the ones you want to placed on the SD card) and then drag them onto the window where the SD card is open.

Wait for it to transfer to your SD card. This may take some time depending on the amount of files you have to transfer. Once it is completed you can now use the SD card in your microphone.

TROUBLESHOOTING

1) Problem: Microphone is turned on, but nothing is showing on the screen

Solution:

- Make sure all cables are connected (matching colors) directly into the TV

- Plug in ac adaptor into the wall and the other end into the black cable

- Turn on the microphone and the TV

- Using the TV remote turn the channel to the correct video input (depending on the

TV remote it can be either the video, input or source button)

2) Problem: Microphone is turned on, but there is no audio when I speak into the microphone

Solution:

- Make sure all cables are connected (matching colors) directly into the TV

- Plug in ac adaptor into the wall and the other end into the black cable

- Turn on the microphone and the TV

- Using the TV remote turn the channel to the correct video input (depending on the

TV remote it can be either the video, input or source button)

3) Problem: There is a lot of feedback when I sing in the microphone

Solution:

- Make sure that the volume of the TV is turned down.

- When using the microphone stand away from the speakers

4) Problem: Microphone is operational (audio is working) and TV is on, but the screen is jumping

Solution:

- Make sure unit is turned off

- Remove all cartridges from back of microphone

- Turn on your TV to the correct video channel

- With the unit turned off, Hold down the # 9 button

- While holding down the #9 button, press the Power Button

- At this moment, both buttons should be pressed at the same time

- As soon as you see something on the screen you can let go of both buttons

The reset may not work the first time, so keep following the steps above until you can see (on your TV screen) the microphone not scrolling.

5) Problem: Microphone is not reading any chips

Solution:

- Make sure all chips are inserted arrow key facing up

International chip:

Solution:

- LS-3700:

i. Remove the back cover and check the model number listed on the silver sticker. If the model is a LS-3700T then the microphone will have to be replaced.

- LS-2100 or LS-3700W:

i. The Kartridge will need to replaced.

6) Problem: Sub Microphone is not working

Solution:

- Make sure that both microphones are operational.

- Take the receiving pack (either a thick sliver chip or black T connector) and place it in the main microphone. The last or bottom slot

- Turn both units on

- Then using the main mic, hit the <mode> button 3 times

- On the screen you will see "Sub Mic", at this moment it will be say "off". Hit the corresponding number Next to that line to turn it on

- Hit the mode button again to exit the menu screen

Now your sub mic should be operational. You must do this every time you power on the unit.